Round 3 Application Deadline: 29th April 2024
HSB Logo

Shiva Pokala

Product Manager, Ford Credit

Shiva Pokala is a Product Manager at Ford Credit. In his role, Shiva is focused on creating a digital renewal journey for customers, a crucial aspect of enhancing the overall customer experience. Additionally, he provides a renewal campaign manager for marketing teams across EU5, showcasing his strategic approach to product management. 

With a total of 8 years of experience in both product and technology domains, Shiva possesses a unique skill set that enables him to adeptly manage and deliver complex projects. His prior roles include serving as an Agile Product Manager for Payment Methods at the Shopping team in M&S, where he successfully delivered major capabilities such as Fallback and A/B testing. Shiva also launched SparksPay, a credit-based M&S payment method. As a Product Owner with Tata Consultancy Services, he leading the concept-to-launch of CogniX, a digital marketplace for enterprises. 

Shiva holds an MBA from Great Lakes Institute of Management and a Bachelor of Technology (BTech) in Electrical, Electronics, and Communications Engineering from SRM University.